We have all heard horror stories about bad employees: theft, drug and alcohol use, non-productivity and all kinds of things! But, do we really know what employing one of these people costs us?
For years, I have listened to business owners complain: “I know we have theft, I just don’t know what to do about it.”, or “I wish I could be a fly on the wall and know what really happens when I leave for the day!” or “I just don’t know who I can trust. It is always he said, she said!”
Now, I have a few new stories to share. Have you ever heard a restaurant owner complain because they were missing dishes? I heard 2 stories last week about this very issue. In one case, the manager (yes, I said MANAGER) was stealing dishes and taking them home for his personal use! And in another case, the dish washers would throw dishes away when they would get behind on their duties! What!? Does this really happen? I thought I had heard it all!
Bad employees can cost so much more than one might think. Losing just 1 of your regular customers due to bad service can really add up! Think about it. That guy that comes in every Wednesday and spends $25 (you know who I am talking about). Let’s say one of your employees doesn’t take care of him because they are “on break” or in a bad mood. That employee just cost you $1300 a year. That is just ONE bad employee losing ONE customer. What if this happens multiple times?
These situations are not at all uncommon. It happens all of the time! In every possible business setting.
Video surveillance can be the manager that works for you 24/7/365 with no OT pay! This “manager” will always tell you the truth about what goes on, and would increase your customer service and employee productivity.
What does one BAD employee cost? A lot more than a VERY GOOD video surveillance system!
Video surveillance works!