If I have heard it once, I have heard it a million times “I can’t get anything done because the phone won’t stop ringing!”. The funny thing is, business owners WANT the phone to ring. It means there is a person in need of our product or service. Or, it could mean that there is someone wanting to sell to us.
Either way, there are times when people are “busier than a cat in a sandbox” and just can’t take time to take another call. Have you been there? Me too.
Luckily, there are some advances in technology that actually help us to be more productive. (I know, it is hard to believe) One such phenom is unified messaging. It sounds very techy, but it is actually simple to use. According to our friends at Dummies.com here are the top benefits of unified messaging:
- A single inbox. Unified messaging can deliver all types of messaging and communication to a single inbox. The single inbox is easier for administrators to maintain, and provides flexibility for users to manage and interact with all of their communications.
- Efficient communication. Users can communicate more efficiently by having access to all communications at one time and being free to share, forward, or manage them in the way that’s most convenient or effective for the given communication.
- Cost savings. Merging streamlines the communications administration and consolidates the infrastructure onto fewer physical servers, saving money for the enterprise.
- Access from anywhere. Unified messaging provides alternative methods of accessing communications. By merging e-mail, voice, and other communications, users can get voice messages in e-mail, have e-mail dictated over the phone, or access communications via the Web.
There are many other applications such as, overhead paging, out there that can save you time and minimize the number of steps you have to take throughout your busy work day. Let us know if you need help being more productive.