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Telephone Systems

10 Reasons to Upgrade Your Phone System

10. Your company image will improve.

9. Paging feature saves footsteps.

8. Auto attendant saves time and payroll.

7. Music & advertising on hold creates better customer service without added payroll.

6. Unified messaging saves valuable time (voicemail and faxes are emailed to you).

5. More phone lines equals fewer missed calls.

4. Do not disturb feature will enhance productivity and privacy.

3. Call forward feature allows staff to be mobile (also forwards the number called from).

2. Ability to view remote video surveillance cameras on your phone at home or at the office.

1. VoIP can almost completely eliminate long distance charges.

Visit our telephone systems page for more information!

S Studio Salon’s Chief Experience

Staci Patton, Owner of S Studio Salon in Oklahoma City.
S Studio Salon Testimonial
Thank you Staci! We appreciate your business! Visit S Studio Salon at: 2528 W. Memorial in OKC

Exceptional, professional, timely

Dear Chad and Chief DataCom Staff,

I would like to take the time to thank you personally for the exceptional job you did installing my NEC telephone system, video surveillance system and computer network cabling.
Being in the construction industry, I know how difficult it can be to plan and execute a task of this magnitude, however, you and your staff did a fabulous job. Not only were you professional and timely, you were very prompt in responding to any questions or concerns. You took the time to educate me on the products, services and process.
Thank you for your attention to detail, responsiveness and professionalism. We will be happy to recommend you!

Sincerely,

Mike Cullers
American Roofing Supply

VoIP app: A very cool shared blog


ZANGI is a new mobile app that supports free SMS, voice and video calls, multi-user conferences, instant messaging, file sharing, screen sharing, integration with other programs and more. ZANGI is still in “stealth mode”, but I’m told their offering is coming out next month with support for multiple mobile platforms including OS, Android OS, Symbian, Windows PC, or Windows Mobile. It can also be used via web interface or through social networks like Facebook, Google+, etc. How integrated with these popular social networks remains to be seen. It also supports syncing of your address book, as shown here:

Using ZANGI you will have local and international calls and SMS for free when dialing other ZANGI users and calls to none ZANGI users they claim will be at very low rates. In order to use ZANGI you only need to have WiFi or 3G/4G connection and the application installed on your smartphone. The app is also GPS/location aware, though I’m not sure why exactly it needs to be location-aware.

The video calling, multi-user conferencing, and file sharing certainly seem interesting. Can’t wait to try it out. As previously mentioned, they are still in stealth mode, so their mobile and desktop apps aren’t yet available. But this is a company to keep your eye on over the next few weeks if looking to try a new mobile VoIP / video / SMS app.

Written by: Tom Keating

FAQ’s ..what most people ask us.

Here are some of the most frequent questions we are asked about video surveillance, phone systems and other things!

1) Q. What type of phone do I need to view my CCTV (video surveillance) system remotely? A. The systems we use are compatible with most smart phones. Most of our customers use either an iPhone or an Android but, there are other smart phones that will work as well.

2) Q. Is there a monthly payment for video surveillance? A. No. Video surveillance is monitored by the customer; therefore there is not a monthly monitoring fee or any other recurring fees. Once it is installed, it is yours!

3) Q. Do you offer financing? A. Yes, we offer financing for businesses. Of course, approval is based on the company’s credit. We do not offer residential financing at this time.

4) Q. What is VoIP? A. the FCC (Federal Communications Commission) defines VoIP as: Voice over Internet Protocol (VoIP) is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line. Some VoIP services may only allow you to call other people using the same service, but others may allow you to call anyone who has a telephone number – including local, long distance, mobile, and international numbers. Also, while some VoIP services only work over your computer or a special VoIP phone, other services allow you to use a traditional phone connected to a VoIP adapter.

VoIP can save you hundreds or even thousands of dollars a year on your phone bill.

5) Q. How long have you been in the business? A. Chad NesSmith, the owner of Chief DataCom, has been in the telephony and video surveillance business for nearly 25 years. He is one of only a small handful of people in the state with this level of experience and is respected as an expert in the field. He owned a successful telecom/datacom company for 10 years before selling it and starting Chief DataCom from the ground up a year ago.

6) Q. Is a license required to sell video surveillance? A. Yes. Any company that sells, installs or services video surveillance, aka CCTV, systems is required to have an Oklahoma State license. The company owner, manager(s), technician(s) and others must be finger printed and pass a criminal background check in order to become licensed. This is regulated by the department of health.

7) Q. Why should I buy from Chief DataCom instead of another company? A. Chief DataCom is a locally owned and operated business. We are experienced, licensed and insured. We operate in a fiscally responsible manner and give back to the community through volunteerism and through monetary donations. Currently, we sponsor the RE Project which is a program for at risk youth. That being said, each individual and business should buy from a company they trust and with whom they can have a relationship.

8 ) Q. What is structured cabling? A. Structured cabling is a building or campus telecommunications cabling infrastructure that consists of a number of standardized smaller elements (hence structured) called subsystems. Structured cabling design and installation is governed by a set of standards that specify wiring data centers, offices, and apartment buildings for data or voice communications using various kinds of cable, most commonly category 5e (CAT-5e), category 6 (CAT-6), and fiber optic cabling and modular connectors. In addition to this type of cabling, we also offer other types of wiring related to sound and other systems that may be tied in to your telephone or video surveillance systems.

If you have other questions about video surveillance (CCTV), business telephone systems or structured cabling, please contact us via the website or give us a call!

Video FYI

In case you didn’t know…


Video Surveillance (CCTV) and Business Telephone Systems are affordable!

10 Reasons to Upgrade Your Phone System

10. Your company image will improve.

9. Paging feature saves footsteps.

8. Auto attendant saves time and payroll.

7. Music & advertising on hold creates better customer service without added payroll.

6. Unified messaging saves valuable time (voicemail and faxes are emailed to you).

5. More phone lines equals fewer missed calls.

4. Do not disturb feature will enhance productivity and privacy.

3. Call forward feature allows staff to be mobile (also forwards the number called from).

2. Ability to view remote video surveillance cameras on your phone at home or at the office.

1. VoIP can almost completely eliminate long distance charges.

Visit our telephone systems page for more information!

Buy now, pay later.

This seems to be the theme of our American shopping practices. Is there ever a time when we should buy now and pay later? As business owners, we have decided that our aim is to operate debt free. For us it is not just a goal it is a reality. However, there are many companies out there that are simply not in the position to completely avoid debt.
What happens if a business owner has a real need for a product or service that can significantly increase productivity, sales and/or customer service or decrease loss and expense but does not have the cash to pay for it today? Not all of us have the luxury of an open checkbook. (Maybe none of us do.) Not all of us have capital reserve, but we all have a need to improve our daily operations.
At Chief DataCom we offer low interest financing for those who need it. Many businesses suffer loss due to theft or careless mistakes that could be totally avoided with video surveillance. Other businesses miss important customer calls due to lack of phones, phone lines, voicemail or the ability to retrieve messages while on the go. In these situations a choice must be made either continue the way business is currently being conducted and save a dime today, or improve operations and add money to the bottom line while making low interest payments.
This is an important decision to make especially if you are one of those losing money or missing out on potential sales. Financing is not the best choice for everyone, but for some it can be the one thing that keeps their business afloat or propels their business to the next level.
If you are in need of a new business telephone system or video surveillance but do not have the cash on hand today, financing may be an option for you. To those of you who do have an open checkbook, we are here for you too! (We just don’t recommend financing.)

Small Business Telephone Solution

At Chief DataCom, we offer the Panasonic brand as a solution for our small business clients. Panasonic is a trusted brand, with unsurpassed quality and technology. Check out this video which demonstrates one of the SIP systems we offer.

My phone, my productivity

My phone, my productivity

If I have heard it once, I have heard it a million times “I can’t get anything done because the phone won’t stop ringing!”.  The funny thing is, business owners WANT the phone to ring.   It means there is a person in need of our product or service.  Or, it could mean that there is someone wanting to sell to us. 

Either way, there are times when people are “busier than a cat in a sandbox” and just can’t take time to take another call.  Have you been there?  Me too.

Luckily, there are some advances in technology that actually help us to be more productive. (I know, it is hard to believe)  One such phenom is unified messaging.  It sounds very techy, but it is actually simple to use.  According to our friends at Dummies.com here are the top benefits of unified messaging:

  • A single inbox. Unified messaging can deliver all types of messaging and communication to a single inbox. The single inbox is easier for administrators to maintain, and provides flexibility for users to manage and interact with all of their communications.
  • Efficient communication. Users can communicate more efficiently by having access to all communications at one time and being free to share, forward, or manage them in the way that’s most convenient or effective for the given communication.
  • Cost savings. Merging streamlines the communications administration and consolidates the infrastructure onto fewer physical servers, saving money for the enterprise.
  • Access from anywhere. Unified messaging provides alternative methods of accessing communications. By merging e-mail, voice, and other communications, users can get voice messages in e-mail, have e-mail dictated over the phone, or access communications via the Web.

There are many other applications such as, overhead paging, out there that can save you time and minimize the number of steps you have to take throughout your busy work day.  Let us know if you need help being more productive.

Be sure to check out other features of unified messaging here: http://www.dummies.com/how-to/content/unified-communications-for-dummies-cheat-sheet.html